Privacy Policy
Edu-Build Institute WC, EC and NW

Last updated: January 2026

Edu-Build Institute WC, EC and NW respects your privacy. We are committed to protecting your personal information and using it responsibly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.

Who we are

Edu-Build Institute WC, EC and NW is a private education and training provider operating in the Western Cape, Eastern Cape, and North West.

This policy applies to:

www.edubuildwc.co.za

All related subdomains

Distance learning portals

Student systems

Affiliate and referral dashboards

Online application platforms

WhatsApp and digital communication channels

What personal information we collect

We collect only the information required to provide our services.

This includes:

Full name and surname

Identity number or passport number

Contact details such as phone number, email address, and physical address

Online application and enrolment information

Academic records and course progress

Payment related references and confirmations

WhatsApp messages, calls, and inquiry data

Affiliate and referral tracking data

Website usage data such as cookies, IP address, and device information

We do not sell personal information.

How we collect information

We collect information when you:

Complete an online enquiry or application form

Register as a student or affiliate

Communicate with us via WhatsApp, email, phone, or social media

Make payments or submit proof of payment

Use our websites, portals, or dashboards

Interact with our advertisements on Meta or Google platforms

How we use your information

We use personal information to:

Process applications and enrolments

Deliver education, training, and assessment services

Communicate important academic and administrative updates

Manage student records and compliance requirements

Process payments through secure third-party providers

Manage affiliate and referral programmes

Improve our services, systems, and marketing

Meet legal, regulatory, and accreditation obligations

Payments and financial information

We do not store full card or banking details on our systems.

Payments are processed securely through:

Stripe

South African banking institutions

Approved third-party payment processors

We only retain payment references, confirmations, and audit records where required.

Third-party service providers

We use trusted third-party platforms to operate our services. These include:

Meta Ads and Google Ads

CRM and email communication platforms

Learning management systems

Payment processors such as Stripe

Website analytics and hosting providers

These providers only access information necessary to perform their services and are required to protect your data.

Cookies and tracking

Our websites use cookies and similar technologies to:

Improve user experience

Track website performance

Support marketing and advertising campaigns

You can disable cookies in your browser settings. Some features may not function fully if cookies are disabled.

Data security

We take reasonable technical and organisational measures to protect personal information against:

Loss

Unauthorised access

Misuse

Disclosure

Alteration

Access to personal information is limited to authorised staff and service providers only.

Data retention

We retain personal information only for as long as:

It is required for educational, administrative, or legal purposes

We are required to do so by law or accreditation bodies

When information is no longer required, it is securely deleted or anonymised.

Your rights under POPIA

You have the right to:

Access your personal information

Request correction or updating of your information

Object to the processing of your information

Request deletion where legally permitted

Withdraw consent for marketing communications

Requests can be made using the contact details below.

Marketing communication

We may send academic, administrative, or promotional communication related to our services.

You can opt out of marketing communication at any time by:

Using the unsubscribe option

Contacting us directly

Changes to this policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website. Continued use of our services means you accept the updated policy.

Contact details

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, contact us at:

Email: [email protected]
Website: www.edubuildwc.co.za